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| Terms of Sale |
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Warranty
All Tai Knots jewellery manufactured by Tai Knots comes with a 1-year warranty, provided that there is no evidence of abuse. This guarantee applies solely to the nylon cord and silver pieces that are used in Tai Knots creations, and it covers the re-make or repair of the item in question. Beads and pendants are excluded from this warrantee since it is impossible to have all of these items in stock at all times.
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Sales Tax
Canadian residents are charged sales tax on all of our products at the following Revenue Canada rates. All orders from outside of Canada will not be charged sales tax, although you may be charge duty when the parcel enters your country.
Quebec Residents
6% G.S.T. and 7.5% Q.S.T.
Nova Scotia, New Brunswick and Newfoundland
15% HST
Rest of Canada
6% G.S.T.
**Note: Duty on international orders is not controlled by Tai Knots. This will be assessed by the Customs Department of your country, and we are not responsible for these fees.
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Making Changes to Your Order
We will be happy to make changes to your order or add items if it has not yet been shipped. Generally orders are shipped no earlier than one business day after receipt.
If you would like to add items to your order, go through the online shopping cart and fill out the "Bill Me" section since this way we can combine the cost of shipping for the entire order and send you an invoice by email.
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Return Policy
We offer a 30-day money back guarantee on all merchandise with no questions asked. The jewellery must be returned to us in "like new" condition and be accompanied by a copy of the original sales receipt. When you send us a return, you will be given a full refund, minus the cost of shipping. If you do not have your sales receipt, you will be issued an online store credit.
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Cancelling Your Order
We will be happy to cancel any order and refund the entire purchase amount if the item or items have not yet been shipped. We generally will not ship orders any earlier than one business day after receipt. If you wish to cancel your order, and it has already been shipped, we will follow our Return Policy.
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